Privacy Policy

Essintial Enterprise Solutions (“Essintial,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, interact with our services, or communicate with us, including through SMS/text messaging and other channels.

By using our website or providing information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

A. Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Company name / job title
  • Mailing address (if applicable)
  • Information submitted through contact forms, job applications, surveys, service requests, or inquiries
  • Any message content you submit to us

B. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and settings
  • Device identifiers
  • Operating system
  • Pages viewed and time spent on pages
  • Referring/exit pages
  • Approximate location (based on IP)

C. Cookies and Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to:

  • Operate and improve the website
  • Understand user engagement
  • Personalize content
  • Support marketing and analytics

You can control cookie settings through your browser preferences. Blocking cookies may impact site functionality.

2. How We Use Your Information

We may use personal information for the following business purposes:

  • Respond to inquiries and communicate with you
  • Provide service support and customer care
  • Schedule or manage services, dispatch, or logistics communications
  • Improve our website, communications, and service delivery
  • Conduct analytics, reporting, and internal business operations
  • Send updates, marketing communications, and company news (where permitted)
  • Comply with legal requirements and enforce our policies
  • Protect against fraud, misuse, and security threats

3. How We Share Your Information

We do not sell your personal information.

We may share your information with:

  • Service providers who help us operate our business (e.g., website hosting, analytics, CRM tools, communications platforms)
  • Subcontractors/partners as needed to fulfill service requests (where applicable)
  • Legal authorities if required to comply with law, protect rights, or respond to lawful requests
  • Business transfers in the event of a merger, sale, or acquisition

All third-party service providers are expected to protect your data and only use it for authorized purposes.

4. SMS/Text Messaging Privacy

If you choose to opt in to receive SMS/text messages from Essintial, we may collect and use:

  • Your mobile number
  • Message history
  • Communications preferences
  • Related service details (such as appointment confirmations or service status)

SMS Consent: Opt-in consent for SMS messages is not shared with third parties for marketing purposes.

You can opt out at any time by replying STOP.

(See the SMS Terms section below for more.)

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system can guarantee 100% security. You use the website and share information at your own risk.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Maintain operational records
  • Meet legal, regulatory, and contractual obligations
  • Resolve disputes and enforce agreements

7. Your Choices and Rights

Depending on your jurisdiction, you may have rights to:

  • Access or request a copy of your data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of certain communications

To submit a request, contact us at: Webmaster@essintial.com.

8. Third-Party Websites

Our website may include links to third-party sites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

Essintial Enterprise Solutions
431 Railroad Avenue, Suite A
Camp Hill, PA 17011
Email: Webmaster@essintial.com.
Phone: 717.610.3200

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