Career Opportunities
Jr. Assistant Account Manager – Full-Time – Camp Hill, PA
$15.00-$17.00 per hour
- Coordinates schedules with Dedicated Services Program
- Assist forecasting efforts
- Review expense submissions for accuracy
- Quality control over labor reporting
- Assist with travel arrangements
- Acts as a point of contact for the escalation of incidents or problem tickets
- Assist with approval of bi-weekly timecards
IT Field Technician – Part-Time
$25.00 per hour
- Setting up and replacing hardware
- Imaging PC, and configuring drivers
- Replacing printer parts
- Replacing and configuring or repairing via detailed documentation
- Computers / Monitors
Locations:
Deskside Support Technician – L3 – Full-Time – Temporary – New York, NY
$33.00 per hour
- Desktop Support, Customer Service, Office 2016
- Windows 10, Windows 7, Active Directory Basic understanding of deskside support
- 3+ years’ experience in Trade Floor Support and 6+ experience in providing IT Support – Operations & production support/assist
- Incident Management via ServiceNow is also a requirement.
Deskside Support Technician – Full-Time – Temporary – Westborough, MA
$32.00 per hour
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- Technical troubleshooting and hands-on experience with different OS,
- Analyzing and investigating skills, with a structured approach to problem-solving
- Assisting end users via telephone, and e-mail, with a wide range of questions, problems, and requests with their needs
- Monitoring and tracking incidents and trouble calls in the ticketing system in support of the incident and problem management process
- Updating all assigned tickets, capturing troubleshooting activities, and resolution
- Resolving escalations from the IT Service Desk
Deskside Support Technician – Full-Time – Temporary – Northbrook, IL
$20.00 per hour
- Image PC and Laptops, connect/disconnect docking stations
- Monitoring and tracking incidents and trouble calls in the ticketing system in support of the incident
- Unboxing, boxing, and shipping laptops, and docking stations
- Desired Requirements
- Excellent written and verbal communication and customer service skills, with proven ability to work in fast-paced environments
- Commercial experience in an IT support technician role that includes 2+ years of technical support experience in a hybrid Windows and MAC environment
Deskside Support Technician – L2 – Full-Time – Temporary – New York, NY
$30.00 per hour
- Diagnosing and troubleshooting desktop systems, printer and operating problems, and understanding printer Fonts
- Installs configures and maintains Mac, PC, peripherals, and other end-user equipment
- Troubleshooting basic application issues, and also deeper diagnosis under direction from remote teams
Repair Room Technician – Full-Time – Camp Hill, PA
$18.00 per hour
- Diagnose and repair various equipment, including desktops, laptops, laser printers, thermal printers, scanners, mobile devices, and specialty equipment
- Load and configure various OS/Software packages based on individual customer requirements
- Track actions taken on individual assets as the work is performed
- Goals are team centric, but must work independently and remain self-motivated
Cabling Technician – Part-Time
$35.00 per hour
- Install and terminate low voltage data cabling (Cat6/ 6A)
- Install and terminate coax cabling
- Install and terminate audio/video cabling
- Install data cabinets/ racks
- Installation of Point of Sale devices and other computer/IT equipment
- Install patch panels and end user jacks
- Test and certify Cat6/6A cabling
- Test coax cabling
- Test Audio/video cabling
- Installation of cameras, Access Points, video monitors, speakers, microphones
- Ability to perform “handy man” type functions associated with installs i.e. drywall patching, etc
Locations:
Customer Care Specialist – Full-Time – Remote
$15.00 per hour
- Open service calls and locate technicians to dispatch for service events
- Assign cases to technicians to meet the customer’s Service Level Agreement (SLA)
- Monitor the entered queue for new work orders throughout the day
- Navigate and open calls on external customer systems
- Take day-to-day direction from Team Leads
- Ability to answer the phone and emails
We are experts in service delivery.
It is who we are, what we do, and what we are all about.