Career Opportunities

Field Services Manager – Full-Time – Camp Hill, PA

$45,000-$50,000 per year

  • Load balancing of daily tasks and responsibilities
  • Articulate scope of work to field technicians and manage all personnel 
  • Track and report on operational metrics. 
  • Leading team meetings, coach workers regarding processes and practices, and explain expectations to employees.
  • Manages all aspects of the team, including hiring and performance evaluations.
  • Routinely assess the talent, knowledge, and performance of the staff and administer necessary coaching, training, and performance management
  • Ensuring staff members are achieving desired KPI levels around utilization and taking corrective action as needed.

IT Field Technician – Part-Time

$23.00-25.00 per hour

  • Setting up and replacing hardware
  • Imaging PC, and configuring drivers
  • Replacing printer parts
  • Replacing and configuring or repairing via detailed documentation
  • Computers / Monitors

Locations:

Winston-Salem, NC

Fayetteville, NC

Miami, FL

Tampa, FLProvidence, RI

Boston, MA

Worcester, MA

 

 

 

Deskside Support – Temporary – Northbrook, IL 

$20.00-$22.00 per hour

  • Technical troubleshooting and hands-on experience with different OS such as iOS, Android, Windows, Blackberry devices
  • Analyzing and investigating skills, with a structured approach to problem solving
  • Assisting end users via telephone, e-mail, with a wide range of questions, problems and requests with their needs
  • Monitoring and tracking incidents and trouble calls in ticketing system in support of the incident and problem management process
  • Updating all assigned tickets capturing troubleshooting activities and resolution
  • Resolving escalations from the IT Service Desk and handling client support requests 
  • Planning, creating, and deploying security and device management policies

    Deskside Support – Temporary – Cincinnati, OH 

    $24.00-$26.00 per hour

    • Technical troubleshooting and hands-on experience with different OS such as iOS, Android, Windows, Blackberry devices
    • Analyzing and investigating skills, with a structured approach to problem solving
    • Assisting end users via telephone, e-mail, with a wide range of questions, problems and requests with their needs
    • Monitoring and tracking incidents and trouble calls in ticketing system in support of the incident and problem management process
    • Updating all assigned tickets capturing troubleshooting activities and resolution
    • Resolving escalations from the IT Service Desk and handling client support requests 
    • Planning, creating, and deploying security and device management policies

       

       

       

       

      We are experts in service delivery.

      It is who we are, what we do, and what we are all about.