Career Opportunities

Jr. Assistant Account Manager – Full-Time – Camp Hill, PA

$15.00-$17.00 per hour

  • Coordinates schedules with Dedicated Services Program
  • Assist forecasting efforts
  • Review expense submissions for accuracy
  • Quality control over labor reporting
  • Assist with travel arrangements
  • Acts as a point of contact for the escalation of incidents or problem tickets
  • Assist with approval of bi-weekly timecards

IT Field Technician – Part-Time

$25.00 per hour

  • Setting up and replacing hardware
  • Imaging PC, and configuring drivers
  • Replacing printer parts
  • Replacing and configuring or repairing via detailed documentation
  • Computers / Monitors

Locations:

Gaylord, MI

Portland, OR

Allentown, PA

Plymouth, NH

Williamsburg, VA

Sacramento, CA

West Point, PA

Mt. Vernon, OH

Utica, NY

Kennewick, WA

Rochester, NY 

Long Branch, NJ

DuBois, PA

Roseburg, OR

Oakland, CA

Lansing, MI

Everett, MA (Full-Time – $22.00 per hour)

Deskside Support Technician – L3 – Full-Time – Temporary – New York, NY

$33.00 per hour

  • Desktop Support, Customer Service, Office 2016
  • Windows 10, Windows 7, Active Directory Basic understanding of deskside support
  • 3+ years’ experience in Trade Floor Support and 6+ experience in providing IT Support – Operations & production support/assist
  • Incident Management via ServiceNow is also a requirement.

    Deskside Support Technician – Full-Time – Temporary – Westborough, MA

    $32.00 per hour

      • Technical troubleshooting and hands-on experience with different OS,
      • Analyzing and investigating skills, with a structured approach to problem-solving
      • Assisting end users via telephone, and e-mail, with a wide range of questions, problems, and requests with their needs
      • Monitoring and tracking incidents and trouble calls in the ticketing system in support of the incident and problem management process
      • Updating all assigned tickets, capturing troubleshooting activities, and resolution
      • Resolving escalations from the IT Service Desk

      Deskside Support Technician  – Full-Time – Temporary – Northbrook, IL

      $20.00 per hour

      • Image PC and Laptops, connect/disconnect docking stations
      • Monitoring and tracking incidents and trouble calls in the ticketing system in support of the incident
      • Unboxing, boxing, and shipping laptops, and docking stations
      • Desired Requirements
      • Excellent written and verbal communication and customer service skills, with proven ability to work in fast-paced environments
      • Commercial experience in an IT support technician role that includes 2+ years of technical support experience in a hybrid Windows and MAC environment

      Deskside Support Technician – L2 – Full-Time – Temporary – New York, NY 

      $30.00 per hour

      • Diagnosing and troubleshooting desktop systems, printer and operating problems, and understanding printer Fonts
      • Installs configures and maintains Mac, PC, peripherals, and other end-user equipment
      • Troubleshooting basic application issues, and also deeper diagnosis under direction from remote teams

      Repair Room Technician – Full-Time – Camp Hill, PA

      $18.00 per hour

      • Diagnose and repair various equipment, including desktops, laptops, laser printers, thermal printers, scanners, mobile devices, and specialty equipment
      • Load and configure various OS/Software packages based on individual customer requirements
      • Track actions taken on individual assets as the work is performed
      • Goals are team centric, but must work independently and remain self-motivated

        Cabling Technician – Part-Time

        $35.00 per hour

        • Install and terminate low voltage data cabling (Cat6/ 6A)
        • Install and terminate coax cabling
        • Install and terminate audio/video cabling
        • Install data cabinets/ racks
        • Installation of Point of Sale devices and other computer/IT equipment
        • Install patch panels and end user jacks
        • Test and certify Cat6/6A cabling
        • Test coax cabling
        • Test Audio/video cabling
        • Installation of cameras, Access Points, video monitors, speakers, microphones
        • Ability to perform “handy man” type functions associated with installs i.e. drywall patching, etc

        Locations:

        Mobile, AL

        St. Louis, MO

        Denver, CO

        Tampa, FL

        Customer Care Specialist – Full-Time – Remote

        $15.00 per hour

          • Open service calls and locate technicians to dispatch for service events
          • Assign cases to technicians to meet the customer’s Service Level Agreement (SLA)
          • Monitor the entered queue for new work orders throughout the day
          • Navigate and open calls on external customer systems
          • Take day-to-day direction from Team Leads
          • Ability to answer the phone and emails

          We are experts in service delivery.

          It is who we are, what we do, and what we are all about.