Same-Day Support to Single Location and Satellite Data Centers
No other independent service organization (ISO) has the breadth and depth to reach every corner of the nation with high availability infrastructure technology services for onsite and offsite, main and remote site data center services. Essintial℠ does. Our proprietary Managed WorkForce® field service and comprehensive logistics solutions, supported by real-time business intelligence and our 24x7x365 Technical Assistance Center (TAC) deliver the people, inventory and knowledge clients require to implement and maintain data center servers, and storage equipment.
- Remote diagnostics/troubleshooting
- Customer replaceable unit shipment
- Component replacement
- Device (re)configuration and equipment reinstatement
Operating System Support
- Configuration guidance
- Patch management
- Application advisement
Proactive maintenance services
- Proactive prescheduled maintenance
- Condition-based servicing
- Preemptive component replacement
- Predictive analytics
- Scheduled assessments to restore performance levels or preventive actions needed to avoid issues in the future
- Detail of assessment and action plan
Essintial Certified assures compliance for all OEM equipment serviced, yielding 95%+ SLA attainment across 50+ vendors. And by consolidating contracts, and single sourcing onsite, remote, and logistics services with Essintial, clients realize the most competitive costs and quality in infrastructure support.
Learn more about Essintial's data center services
With 24x7x365 nationwide coverage and on-site support, Essintial uniquely designs support services for the entire enterprise technology lifecylce - from installations and moves through upgrades and end-of-life.
Need more info? Ready to get started?
Want to learn more about our workplace service offerings? Feel free to chat with us or fill out our contact form and we'll get back to you as quickly as possible. Contact Essintial today to see how you can reduce your technology support costs and extend the lifetime of your data center technology investments through Essintial.