Essintial℠ announced today its successful completion of a large scale, short term technology project with a large U.S. retailer. Essintial was selected as a result of its extensive track record, cutting edge technology and fast, flexible round-the-clock service. Essintial’s Technical Assistance Center (TAC) located in Mechanicsburg, PA executed over 5,000 field technician touches for this project, working around the clock to manage all aspects of the service process.
Essintial℠ announced today it has appointed Greg Lorenzen as the company’s Vice President of Business Development. At Essintial, Lorenzen will apply his extensive sales and operations experience to drive the company’s sales engine and implement consistent sales processes to acquire new customers, deliver enterprise-scale solutions and strategically manage accounts, capitalizing on Essintial’s current forward momentum. “I’m excited to welcome Greg to the Essintial team,” said Essintial CEO, Tom York. “Our company is currently experiencing rapid growth, and the addition of Greg to our leadership team will allow us to build on our current success and leverage his experience and industry expertise to continue our current progression.”
Essintial℠ announced today the successful hosting of the 2015 Annual Service Industry Summit at its headquarters in Mechanicsburg, PA. The Summit was the largest round table session in the history of the SIA, with 49 service industry leaders from 29 companies across the United States in attendance.
Essintial℠ is proud to announce it has surpassed its 30,000th EMV chip security upgrade for a Fortune 25 multi-unit retailer. Beginning in 2013, Essintial invested in its EMV chip security upgrade service offering, recognizing that these upgrades would be a necessity for all merchants as the US based credit acquirers and processors required them to be in compliance by October 15th 2015 with the new EMV standards. Becoming EMV compliant limits Essintial’s customers’ liability for fraudulent transactions while keeping both merchant and customer identities safe. This advancement is part of a global strategy to combat fraud and protect sensitive data in both card-present and card-not-present (CNP) environments, and Essintial has a proven track record of leading large retailers, financial institutions and other key customers through this critical upgrade.
Essintial℠ deployed the RFID system at its 30,000-square-foot warehouse in Lewisberry. The solution is designed to track parts from when they are received at the warehouse and stored in various inventory locations, including “good” and “defective” bins and shelves, through their relocation to the depot repair, the clean room and then the shipping area. The facility has 10 fixed RFID readers from Motorola Solutions (now Zebra Technologies), including two at the shipping dock, two at the receiving dock, two leading into the repair depot, two into the defective part area, and two into the good inventory area. Antennas, also supplied by Motorola, were deployed to receive the RFID tag’s signal. Equipment is often rolled in on carts, and the antennas can read tags from a couple of inches off the ground to at least 6 feet high. Parts are identified using passive EPC Gen 2 ultrahigh-frequency Squiggle labels from Alien Technology. The tag information includes the manufacturer part number, Essintial part number, description, RFID unique tag number, serial number, bin or shelf location, and warranty expiration date.