Essintial℠ announced today the successful hosting of the 2015 Annual Service Industry Summit at its headquarters in Mechanicsburg, PA. The Summit was the largest round table session in the history of the SIA, with 49 service industry leaders from 29 companies across the United States in attendance.
The mission of SIA is to promote service partnerships and to serve as a forum for members to enhance their businesses for the betterment of the industry. The SIA was founded in 1985 as the leading trade association for companies engaged in the repair of electronic hardware and those that support the industry. Members include independent service providers, consultants, software companies, OEMs, and logistics support companies. The SIA was instrumental in fighting for the rights of end users in the Right to Repair Act (part of the DMCA since 1998) and supports all owners’ rights groups for open and competitive service. Member companies cover the globe and include North America, South America, Europe and APAC.
It is vital to our business that we continue to enhance the development and advocacy of more service research and benchmarks that is beneficial for all of us.”
Tom York, Essintial CEO and SIA President
Tom York, Essintial CEO and SIA President stated “We are proud to have all these industry leading CEOs at our office, and they are visiting during a very exciting time in Essintial’s growth. It is very stimulating to bring these leaders here to interact with our employees and know that the SIA and its members are as passionate about creating and sharing thought leadership and best practices as I am.” PC Parts CEO, Dr. George Crist spoke about the Future of the IT Service Parts Market. Also in attendance, Rob Brothers, Program Director for IDC spoke about the value in creating operational efficiencies for end-users and up selling the value of connectivity.
Learn more about the SIA Service Network