Leading Service Relationship Management Company Helps Foremost Enterprise Service Supply Chain Outsourcer Drive Customer Value
Customer Service Delivery Platform (CSDP), a leading provider of Service Relationship Management (SRM©) solutions, is pleased to announce Essintial Enterprise Solutions℠ has selected CSDP for a variety of consulting services including Business Process Mapping and implementing Lean principles to drive improved value to their clients and partners.
“At Essintial, we are committed to maximizing the value we deliver to our customers and want to ensure that we have the processes in place to continually increase that customer value. CSDP is helping us achieve those goals,” said Anita Weissman, Senior Director, Service Planning & Quality at Essintial. “We chose CSDP because of their extensive experience with business process reengineering and deep expertise in service lifecycle management in particular.”
“We are very excited to have been chosen as a partner by Essintial℠ and to be part of Essintial’s continuous improvement process,” said Jerry Edinger, President and CEO of CSDP.