Essintial Enterprise Solutions

800.384.7000

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Essintial℠ Receives Northrop Grumman Supplier Excellence Award

Essintial℠ announced that it has received a 2012 Supplier Excellence Award from Northrop Grumman Information Systems. Northrop Grumman Information Systems issues the award annually to recognize suppliers who have achieved outstanding performance.

The Supplier Excellence Awards recognize outstanding suppliers who help bring superior value to Northrop Grumman and its government and commercial customers. The selected suppliers met the highest criteria for schedule, management performance and responsiveness, technical performance, financial performance and mission assurance.

Doug Reece, Vice President of Sales & Marketing and Mark Mastro, Vice President of Business Management, received the award on behalf of Essintial at the Supplier Excellence Awards Ceremony held in Chantilly, VA

“We are proud to receive this honor from Northrop Grumman,” said Doug Reece. “It reflects Essintial’s commitment to quality, customer satisfaction, and providing outstanding service to our customers. We look forward to serving Northrop Grumman in the years ahead.”

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Volumatic & Essintial℠ Deal Signifies Big Ramp Up in USA

Today Volumatic announced its new partnership with Essintial Enterprise Solutions℠ to support its fast growing customer base of cash processing products and solutions in North America. The services Essintial℠ will provide to Volumatic include customer support, depot repair, warranty chain management, warehousing and distribution, field service and critical inventory management.

The timing of the deal is significant as Volumatic is dramatically ramping up its operations.

“We started looking for a service provider several months ago, with two distinct objectives”, says Mike Cowling VP Sales North America at Volumatic. “First we wanted a partner that could support our well established product range such as CounterCache™ units CountEasy™ and MultiCount™ currency scales, along with warehousing and order dispatches. Second, we were looking to the future and the rapid growth of our intelligent cash processing solutions throughout the USA. Some customers for these innovative solutions require installation, commissioning and occasionally on-site assistance, as well as the usual remote services available by phone or internet. After evaluating a number of competing offers, we chose Essintial because they clearly have all the skills necessary to complement Volumatic’s position as the global market leader of desktop cash processing solutions.

Essintial CEO, Tom York, responded “Essintial is very pleased to be chosen as Volumatic’s US provider of support services for their intelligent cash handling products. Essintial has a strong track record of working with manufacturers to provide support solutions around their products. We are committed to delivering high quality services to Volumatic’s US clients and are excited to participate in their entry into the US market.”

About Volumatic

Volumatic is the global market leader in the manufacture of intelligent cash handling solutions, with customers in the retail banking and leisure industries. Volumatic products enhance security, reduce shrink and deliver process efficiencies of up to 70% reduction in handling costs. Volumatic products are used worldwide to count and protect well over $1billion per day. Learn more at volumatic.com.

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Essintial℠ Assists Superstorm Sandy Victims

In the aftermath of Hurricane Sandy, Essintial℠ is helping to bring some joy to the many children and families that were devastated by the storm. These families have lost their computers, televisions, iPods, gaming systems, etc.

Essintial is partnering with other IT vendors, and a local relief charity based in NY, to donate 29 laptop computers, 40 desktop computers, and 27 monitors to families in the Long Island, NY area that have been affected by Hurricane Sandy. If you have appropriate like-new IT equipment you can donate to these children, please send them to the address below.

Yeshiva South Shore
Attention: Rabbi Kramer
Hurricane IT Relief Project
1170 William Street
Hewlett, NY 11557

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Essintial℠ Chooses CSDP for Business Process Mapping and Consulting Support

Leading Service Relationship Management Company Helps Foremost Enterprise Service Supply Chain Outsourcer Drive Customer Value

Customer Service Delivery Platform (CSDP), a leading provider of Service Relationship Management (SRM©) solutions, is pleased to announce Essintial Enterprise Solutions℠ has selected CSDP for a variety of consulting services including Business Process Mapping and implementing Lean principles to drive improved value to their clients and partners.

“At Essintial, we are committed to maximizing the value we deliver to our customers and want to ensure that we have the processes in place to continually increase that customer value. CSDP is helping us achieve those goals,” said Anita Weissman, Senior Director, Service Planning & Quality at Essintial. “We chose CSDP because of their extensive experience with business process reengineering and deep expertise in service lifecycle management in particular.”

“We are very excited to have been chosen as a partner by Essintial℠ and to be part of Essintial’s continuous improvement process,” said Jerry Edinger, President and CEO of CSDP.

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Introducing Essintial Enterprise Solutions℠

In March of 2010 Global Equity Capital announced the merger of National Support Services – North America and Halifax Corporation. This move combined two companies with long established histories of providing world class service supply chain management services for enterprise clients with multi-vendor technology environments. We are proud today to announce the culmination of this strategic vision with the official launch of our new combined company, Essintial Enterprise Solutions℠ (Essintial℠).

Essintial is focused on Business Process Outsourcing of the technology service supply chain. With global infrastructure, advanced systems and processes, and decades of experience, Essintial provides enterprise clients with solutions to reduce their overall service supply chain operational cost while improving service objective performance. In today’s world, the fast paced advancement and adoption of technology requires new and creative service and support models. Essintial has capabilities, depth, and global experience to provide flexible end to end service supply chain solutions from the data center to highly distributed global technology environments.

Chuck McNew, President and CEO of Essintial has assembled a world class, deeply experienced senior leadership team to lead the new company. Mr. McNew states, “We are delighted to showcase our new company at a time when the marketplace is looking for well-crafted business process outsourcing solutions for supply chain service challenges. We have developed a unique suite of solutions, which combined with our strong financial backing has positioned our company to excel at what we do. Our Essintial team is ready to provide your supply chain needs on a competitive and creative basis. We’ve worked diligently to make the launch of Essintial a long term success and we are looking forward to providing a market edge for all of our valued clients.”

Questions and inquires can be made via our contact page.